What we Believe

Our team members make our company what it is. We hire for aptitude over experience, and we pride ourselves on attracting and retaining people with heart. We also believe in radical transparency, so we've publicly shared - for anyone interested - our values and approach to how we work. At the core of what drives us is one simple phrase: “Solve for the Customer.” This maniacal focus is more than a mantra; putting the customer first is evident in the products we ship, the support we provide, and the way we market and sell. And doing so makes us deliriously happy.

Our values

WE VALUE CREATING PHENOMENAL PRODUCTS.

We believe our first responsibility is in creating phenomenal products that help enhance the lives of those who use them. Our passion to do so guides our path & unleashes our inventive spirit. We are committed to build the highest quality, most effective, least harmful health & beauty products available. We always look for ways to say yes. We are dedicated to always search for new ways to stay ahead of our competition. It is essential that we are considered, above all else, as a reputable & dependable service provider, & we must never forget that pursuing new ideas has the potential to change the world!

WE VALUE EXCEEDING OUR CLIENTS' EXPECTATIONS.

We are responsible to our clients & here to lighten their burdens. We must be responsive to our clients' needs & own the means to resolve their pain points. We will have open & deliberate communication with the client community & meet our commitments. We will continuously innovate our products & improve our capabilities. It is essential we exceed service requirements & are reliable & consistent at each interaction. We will sustain an up-to-date, strong, & reliable quality system.

WE VALUE INSPIRING EACH OTHER TO GREATNESS.

We are responsible to each other; to the men & women who work with us throughout the world. We must respect one another above all else & value all contributions to the business. We will treat all people in a dignified manner & support an environment of learning & discovery. We will make time to celebrate our successes together. We are committed to being open in our communication & deliberate with our words. We are here to build lasting relationships.

WE VALUE SUPPORTING OUR SUPPLIERS BY CULTIVATING STRONG PARTNERSHIPS.

We are responsible to our supplier community & invest our time personalizing these relationships. It is important to us to develop mutually benefitting practices between our businesses, & we pride ourselves in being loyal to suppliers that perform. We understand how hard our suppliers work, & we ensure timely payment. We use the golden rule as our guide & treat others the way we would like to be treated.

WE VALUE PROMOTING THE WELL-BEING OF ALL PEOPLE THROUGH SENSIBLE PERSONAL CARE EDUCATION.

We are responsible for promoting the well-being of all people through sensible personal care education. We achieve this through personal contact, employee education, & continuously evolving our knowledge base. We substantiate claims & efficacy through scientific methods & offer alternatives for potentially harmful ingredients. We produce technologically advanced & effective products, & we are always exploring emerging health trends & new intelligence.

WE VALUE DRIVING FINANCIAL GROWTH & DELIVERING A REASONABLE RETURN.

We are responsible to our shareholders & look to drive financial growth & deliver a reasonable return. We do this through employing the highest caliber people & being the industry leader in quality services. We take care of the company as if it were our own. We consistently challenge our processes to ensure they do add value, & we always consider the financial impact of the decisions we make.

WE VALUE CONTRIBUTING TO THE IMPROVEMENT OF OUR COMMUNITIES & PROTECTION OF OUR ENVIRONMENT.

Our final responsibility is to our community in which we live & work & to our larger community as well. We must be good stewards & participate in community organizations. We must support charitable associations & shop at local businesses. We encourage personal growth & provide our community with ample employment opportunities. We dispose of our waste in an environmentally conscious manner. We responsibly manage our natural & energy related resources. We are privileged to live & work in this community, & it is our job to protect it for future generations.